STORE COMING SOON
IvSaint
Pretoria, South Africa
0183
CUSTOMER SUPPORT
For all enquiries related to orders, sizing, returns, or general support, please contact us using the details below. Our team will respond within business hours.
Email: support@ivsaint.com
Phone: +27 68 467 1573
Business Hours:
Monday – Friday
09:00 – 17:00 (SAST)
Online Orders
All IvSaint products are sold exclusively online. We do not currently operate a walk-in retail store.
Payments
We accept secure online payments via trusted South African payment providers, including Ozow. All transactions are encrypted and processed securely.
Shipping & Delivery
Orders are dispatched from South Africa and delivered nationwide. Full delivery details are available on our Shipping Policy page.
How can I return an item?
Brand Enquiries
For collaborations, media, or wholesale enquiries, please email:
Email: info@ivsaint.com
HOW TO RETURN YOUR CLOTHING
Return Eligibility
We accept returns on unworn, unused items within 7 days of delivery, provided that:
Items are in original condition
All tags and packaging are intact
The item has not been washed or altered
For hygiene reasons, underwear and lingerie are non-returnable, unless faulty.
How to Request a Return
To initiate a return, please contact us at:
Email: support@ivsaint.com
Include:
Your order number
Reason for return
Clear images if the item is faulty or damaged
Returns sent without prior approval may not be accepted.
Legal Information
IvSaint is a South African registered business operating in compliance with local e-commerce regulations.